1. Information We Collect
Depending on how you interact with us, we may receive information that you choose to provide when you contact Irazz Aesthetics Clinic, request an appointment, submit an enquiry or communicate with us through channels linked from this website.
- Contact details, such as your name, phone number and email address.
- Appointment requests and details included in your enquiry.
- Messages or other information you choose to send through forms, WhatsApp, email or other communication channels.
- Technical and usage information that may be recorded by the website or hosting provider, such as browser type, device information, pages visited and approximate location inferred from network information.
Please avoid submitting detailed medical records or other sensitive personal information through a general website form or an unsecured communication channel. Share information needed for a consultation directly with the clinic through an appropriate channel.
2. How We Use Information
Information may be used, where appropriate, to:
- Respond to enquiries and appointment requests.
- Contact you about the request or service you asked about.
- Coordinate consultations and communicate relevant appointment details.
- Maintain website functionality, troubleshoot issues and help protect the website from misuse.
- Understand website performance and improve the visitor experience, where applicable tools are enabled.
- Meet applicable legal obligations or respond to lawful requests.
We should only send promotional communications where permitted and, where required, with your consent. You may ask us to stop promotional messages.
5. Data Security
Reasonable measures should be used to protect personal information against unauthorized access, disclosure, alteration or loss. No method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.
6. Your Privacy Choices and Requests
Subject to applicable law, you may contact us to ask about personal information you have provided, request correction of inaccurate details, ask about deletion where appropriate, or raise a concern about how your information is handled. Some records may need to be retained where required by law or for legitimate recordkeeping purposes.
We may ask for reasonable information to verify a request before acting on it. You may also ask us to stop promotional communications.
7. Data Retention
Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, for appropriate business or clinical records, to resolve disputes, or to meet applicable legal obligations. Actual retention periods may vary depending on the type of information and the reason it is held.
8. Children's Privacy
Where a service involves a child or young person, information should be provided by or with the involvement of a parent or lawful guardian where required by applicable law. Please contact us if you believe information has been submitted inappropriately so we can review the matter.
9. Changes to This Policy
We may revise this Privacy Policy to reflect changes in our website, services or legal requirements. The current version will be published on this page with its updated date.
10. Contact Us
For questions about this Privacy Policy or a privacy-related request, contact Irazz Aesthetics Clinic: